Operations Officer

2 weeks ago
Job ID
# of Openings
Customer Service/Support
Access National Bank

Position Summary

Under the direction of the SVP, Banking Operations and Partnerships, this position plans, organizes and directs multiple key functional areas and leads multi-disciplinary teams.  Key areas of responsibility include but are not limited to Item Processing, various Treasury Management products and Administrative support.  This position is responsible for ensuring delivery of operations services/products to internal and external customers. Will coordinate the various unit structures and allocate necessary resources, along with participation in long term planning for their respective areas.  Develops, recommends and implements departmental procedures and policies, ensures staff compliance with these and other corporate policies. Operates in full compliance with internal policies and procedures as well as applicable regulations and laws, including but not limited to Bank Secrecy Act/Anti-Money laundering requirements.  This position requires being able to operate at a highly effective and in an efficient environment where deadlines and an extraordinary level of client service dictates the pace of work.



  • Bachelor’s degree in Finance, Accounting, Business related field or a minimum of 7 years of previous bank experience
  • At least 4 years of management experience
  • Working knowledge of Image payment technology(ies)
  • Working knowledge of FEDLINE for WED and Fedline Advantage.
  • Strict attention to detail is required and an ability to work in a network environment. An understanding that all required tasks must be completed in a time sensitive manner.
  • Advanced knowledge of Excel, Word, and Outlook is a must
  • Ability to manage time efficiently and meet deadlines as necessary
  • Excellent interpersonal, analytical and problem-solving skills


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